Payments and refunds
This policy explains cancellation, rework, failed delivery, duplicate payment, refund review, and mandatory consumer rights for the digital package.
Last updated: August 1, 2026
Before verified payment
The marketing website does not create orders or accept payment. Confirm the exact product, price, payment method, and reference inside the authenticated customer application.
Do not transfer funds or send payment proof based only on a marketing page or public email.
After work begins
Package preparation begins only after verified payment. If you explicitly request immediate digital performance, applicable cancellation or withdrawal rights may change only to the extent permitted by law; the separate acknowledgement does not remove mandatory rights.
Duplicate verified charges, failed delivery, materially unusable files, and service defects are investigated. Rework is the normal first remedy for a correctable deliverable. Hiring outcomes, changed preferences, or failure to review source facts are not by themselves proof of non-delivery.
How to request help
Use the authenticated package reference or contact support@iqtions.com with the payment method, issue, and requested outcome. Do not email card data, bank credentials, passwords, MFA codes, full CVs, or private download links.
Refund timing depends on the original payment method and investigation. Mandatory consumer rights are not limited by this policy.